Need to know - Delivery
Please enter your postcode at the checkout to ensure that we charge the correct amount towards postage and packing.
We aim to despatch all orders within 24 hours, by our dedicated team of packers, and sent by courier on a 24 hour service. All orders are packed with care using air bags and bubble wrap where appropriate. In the unfortunate event that your order is damaged during transit we will replace all damaged items without quibble, including glass items, just send us a photo of the damaged items within 3 days of recieving delivery.
Please note that we only process orders Monday - Friday and therefore bank holidays can cause slight delays in despatch so please be patient at these times. There can also be a slight delay during extremely busy periods especially in the run up to Christmas but most orders will be despatched within a few days.
A signature is required for delivery and the courier will not leave your parcel unless it has been signed for. If you are not in an advice card will be left and your parcel will be taken to your local post office or depot. An alternative, work, address can be entered at the checkout. Use this function for sending your parcel as a present. Please contact us if you wish to send your goods as a present and we will be happy to include a personal message in the contents. This will not delay your order.
We cannot accept orders to BFPO addresses.